Refund policy

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in its original condition. You'll also need your receipt or proof of purchase.

To start a return, contact us at hello@funxtuff.com. We'll provide the return address once your return request is confirmed. Items sent back to us without first requesting a return will not be accepted.

If your return is due to a quality issue or damage on our end, we'll cover the return shipping cost. For all other returns, you'll be responsible for the return shipping cost.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions

We're unable to accept returns on sale items.

Exchanges

Need a different design or a replacement? Contact us at hello@funxtuff.com and we'll help you exchange it directly, no need to return and repurchase separately.

Refunds

We'll notify you once we've received and inspected your return, and let you know if the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take extra time for your bank or card provider to process and post the refund.

If more than 15 business days have passed since your return was approved, contact us at hello@funxtuff.com.