Orders are processed within 1-2 business days and typically arrive within 3-7 business days once shipped, for addresses in the United States.

We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

If your fan arrives damaged or with a defect, reach out through the Contact page with a photo of the issue and we'll send a replacement or refund at no cost to you.

Right now we only ship within the United States. We're working on expanding, so check back if you're outside the US.

Contact us as soon as possible through the Contact page. If your order hasn't shipped yet, we'll do our best to update or cancel it, but once it's shipped, we're no longer able to make changes.

Yes, we accept returns within 14 days of delivery as long as the item is unused and in its original condition. If the return is due to a quality issue on our end, we'll cover the return shipping. For all other returns, the customer covers the return shipping cost.

Send us a message through the Contact page and we'll walk you through the return process, including how to send the item back.

Reach us anytime through the Contact page. We usually reply within 48 hours.